Online shop
Product catalogue, basket, checkout and order management, with the payment and fulfilment rules agreed during discovery.
E-commerce & bookings
Make buying and booking easier for your customers
Connect your online offer to the way you actually fulfil orders and appointments. A scoped commerce or booking project brings the customer journey and the staff workflow together.
- Customer journey first
- Business rules made explicit
- A manageable daily workflow
Choose the workflow your business needs
Bookings
Availability, appointment requests and confirmations shaped around capacity, cancellations and staff responsibilities.
Connected operations
Bring agreed delivery, stock or customer processes into the workflow when access and integration feasibility are confirmed.
Define the package before development
Development is quoted for the agreed scope. Hosting, payment processing, subscriptions and ongoing support are itemised separately where applicable.
- Agree the catalogue or service range and who maintains it.
- Map payment, cancellation, refund and fulfilment scenarios.
- Identify integrations, migration work and recurring costs.
- Test the complete customer journey and staff handover before launch.